CIMAOMEGA – Unlock Potential Ltd.
Last updated: 14 October 2026
1. Who we are
CIMAOMEGA – Unlock Potential Ltd. is responsible for the personal information we collect through our website and business communications.
Address: 8 Winchester Park, Carryduff, Belfast, BT8 8QG
Email: [email protected]
2. Information we collect
When you contact us, we collect the information you provide, including your name, email address, organisation, optional telephone number and message. Where newsletter subscriptions, downloads, purchases or course accounts are available, we may also collect subscription preferences, order details and information needed to provide your requested content or course access.
Please avoid including sensitive personal information in general enquiry messages.
3. How we use your information
We use your information to:
Respond to enquiries and discuss our services. Provide requested downloads, services and course access. Process orders and manage customer support. Send newsletters where you have subscribed. Maintain necessary business records. Our proposed lawful bases are legitimate interests for managing general enquiries and customer relationships; contract for fulfilling purchases and requested contractual services; consent for newsletter subscriptions; and legal obligation for records we must retain.
4. Email communications
Submitting an enquiry does not automatically subscribe you to a newsletter. Where newsletter sign-ups become available, you can unsubscribe using the link in our emails or by contacting [email protected].
5. Service providers and payments
We use Mastermind to support our website and enquiry forms. Relevant information is handled by the service providers needed to operate these features. Where PayPal payments are available, PayPal processes payment information under its own Privacy Statement. We may receive transaction information needed to manage your order. paypal.com
6. How long we keep information
We retain enquiry information for 12 months from the date we receive it, then delete it. If an enquiry becomes a customer relationship, any separate customer and transaction records follow their own retention periods.
7. International processing
[Confirm where Mastermind and other providers process information, and the applicable safeguards for transfers outside the UK, before publishing.]
8. Cookies
[Check the website’s actual cookies and tracking settings, then describe their purposes and available choices before publishing.]
9. Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction or transfer of your personal information, or object to its use. Where we rely on consent, you can withdraw it.
Contact [email protected] to make a request. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.
10. Changes to this policy
We will update this policy when our services or data-handling practices change.